Get help with your Bacs planning over the upcoming August bank holiday to avoid any delays in your payments.
Read MorePost Tagged with: "Direct Debit scheme rules"
New version of the Direct Debit Scheme Rules released!
An updated version (5.7) of the Direct Debit Scheme Rules has been released by Bacs. These Rules are mandatory for Service Users to follow. Find out more about the changes.
Read MoreDirect Debits and Membership Recruitment, Value and Retention
Using Direct Debit as a tool to optimising member payments can help with increasing member recruitment, maximizing the value of members, and ensuring a high retention rate.
Read MoreIs it worth reducing your Direct Debit Advance Notice period?
The Direct Debit Advance Notice Period is contained within your Guarantee. It can be reduced if beneficial. Interested to learn more?
Read MoreDirect Debit and ‘No Instruction’ Failures
Understanding why you receive ‘No Instruction’ failures following Direct Debit submissions will help you take the most appropriate next steps. Read why this error occurs and what your response should be.
Read MorePaperless Direct Debit sign-up methods and considerations
Paperless Direct Debit Sign-up offers advantages vs paper DDIs but which is best – internet, telephone, electronic signature or others?
Read MoreDirect Debit Indemnity Claim Challenges. A streamlined process
From Monday 4th March 2024, Service Users wishing to raise a Direct Debit Indemnity Claim Challenge can do so via Payment Services Website. Read more
Read MoreThe Direct Debit Guarantee. The most powerful protection for payers?
The Direct Debit Guarantee is a powerful protection for payers that ensures they are entitled to a refund if any errors are made. But who offers the Guarantee, how much does it cover and how long does it last? Read more
Read MoreDirect Debit Advance Notice and Bacs Scheme Rules
The Direct Debit Advance Notice is one of the Cornerstones of the Direct Debit Scheme and a key aspect of payer protection. Is your organisation compliant with the rules? Read more
Read MoreRefer to Payer & other common Direct Debit ARUDD failures
If Direct Debit collections fail, Bacs will tell you why via the ARUDD report. Reason Code 0 – Refer to Payer – is most common. Read more about what it means.
Read MoreUsing Electronic Signature for Direct Debit Sign-up
There are numerous benefits to using electronic signature to sign up new Direct Debit payers. There are some considerations too. Read more.
Read MoreHow long to keep Direct Debit Instructions
Answers to frequently asked questions about the Direct Debit instruction including, how long should you keep the Direct Debit Instruction and can it be stored electronically?
Read More