Movimo is approved to deliver Bacs bureau services to organisations of all sizes and types. We take responsibility for submitting Bacs transactions on behalf of Service Users with their own Service User Number, (a unique 6-digit identifier that is issued by your sponsoring bank when you are approved to collect Direct Debits).
We provide outstanding support and will ensure your collections run smoothly, efficiently and in compliance with Bacs scheme rules.
Reasons to use Movimo’s Bacs Bureau Services
Movimo are subject to a rigorous approval process to maintain our status as a Bacs bureau. This involves a thorough audit by Bacs of systems, processes, understanding of scheme rules, IT set-up and contingency plans. The approved stamp gives Service Users reassurance that Movimo is successfully operating to the standards required by Bacs and the Direct Debit scheme. In addition, the team at Movimo have been managing Direct Debit Bureau for years and look forward to speaking with you about how we could support your organisation.
We work with you to find out the software and systems you already have. We can work with your existing file formats without you needing to make amendments or changes and get them from your systems to Bacs with the minimum of fuss.
What sets us apart is the service you can expect to receive. We take full responsibility for making everything work as smoothly as possible and support you throughout.
Bacs Bureau for Contingency
Bacs are keen for ALL Service Users to have effective contingency plans. For Service Users that submit to Bacs using Approved Software, Bacs recommend linking to a Bureau for contingency purposes. This is to ensure that Direct Debit collections are unaffected in case of system errors.
We recommend that all users have a relationship set up with a bureau that can submit on your behalf if needed
Bacstel-IP Service Guide
Section 2.3.3. Contingency Planning
For Service Users using their own software, linking to a bureau for contingency reasons can ensure an alternative submission method that mitigates the risks of being unable to process. These include the potentially significant business implications e.g. for cashflow, when expected income is not received, and the negative impact upon company image. The associated costs of rectifying such problems can be significant.