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  • The Paperless Confirmation Letter- what, why and how?
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  • Challenging Direct Debit Indemnity Claims
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  • Do you need to provide Advance Notice if a Direct Debit is reduced – or only if increased?

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Direct Debit News and Blog

Useful Direct Debit Articles, Industry News, Bacs Scheme updates and helpful tips.

Implementing Paperless Direct Debits

The Paperless Confirmation Letter- what, why and how?

by Debbie Lane May 20, 2025 in Bacs Scheme Rules

If your organisation operates Paperless Direct Debit (PDD), you must provide a Paperless Confirmation letter to payers. Is yours compliant?

Read More
Chasing Member payments

Chasing Members for Payments? How Direct Debits Can Streamline Your Membership Collections

by Debbie Lane May 6, 2025 in Information

Whether you’re a club, association, or society, using Direct Debits to collect membership fees can reduce admin time, remove frustrations, ensure better retention and lead to happier members.

Read More
Direct Debit Indemnity Claim Challenges

Challenging Direct Debit Indemnity Claims

by Debbie Lane April 2, 2025 in Bacs Scheme Rules

Service Users who believe that a Direct Debit Indemnity Claim has been raised incorrectly can challenge it. Read our overview

Read More
Direct Debit Scheme Rules

The Direct Debit Scheme Rules have been updated!

by Debbie Lane March 28, 2025 in Bacs Scheme Rules

Bacs have released a new copy of the Direct Debit Scheme Rules – learn about the changes and ensure you have the latest version.

Read More
Advance notice

Do you need to provide Advance Notice if a Direct Debit is reduced – or only if increased?

by Debbie Lane March 18, 2025 in Bacs Scheme Rules

Should Advance Notice be provided if a Direct Debit is reduced – or only if it is increased? See an overview of the rules and practical considerations for collecting organisations

Read More
BACs processing over bank holidays

Bacs Processing Over Easter and May Bank Holidays

by Debbie Lane February 28, 2025 in Information

Upcoming Bank holidays in April and May may affect when you send files for Bacs processing. Check your dates!

Read More
Methods for Membership Payments

What methods are you using for Membership Payments?

by Debbie Lane February 13, 2025 in Information

What methods are you using to collect your Membership Payments? The UK payments space is changing. Are you staying up-to-date?

Read More
Current Account Switch Service

ADDACS Reports and The Current Account Switch Service (CASS)

by Debbie Lane February 6, 2025 in Information

Data published recently by Pay.UK shows continuing use of the Current Account Switch Service (CASS). In turn this means more ADDACS reports – how should you respond?

Read More
Direct Debit Failure Rates

What is a ‘normal’ Direct Debit Failure Rate?

by Debbie Lane December 9, 2024 in Tips

Do you have ‘normal’ Direct Debit failure rates or are yours higher than average? Why do failures occur and what can you do about it?

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Bacs Submissions over Christmas 2024

Bacs Submissions over Christmas 2024

by Debbie Lane November 21, 2024 in Tips

Planning your Bacs Submissions over Christmas 2024 and the New Year is essential. This will help avoid Direct Debit errors such as collecting early or late. Check your submission dates.

Read More
Direct Debits and Leisure Sector

Direct Debits in the Leisure Sector

by Debbie Lane November 12, 2024 in Tips

Top 10 most common FAQs about Direct Debits in the Leisure Sector, including sign-up methods, cut-off dates, refunds, Bacs reports and more.

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Bacs Processing Calendar

When to send files to Bacs…

by Debbie Lane October 28, 2024 in Information

To ensure successful Direct Debit collections, businesses need to know when to send their collection files to Bacs. Read more about best practice and different considerations to help you plan.

Read More
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