An updated version (5.7) of the Direct Debit Scheme Rules has been released by Bacs. These Rules are mandatory for Service Users to follow. Find out more about the changes.
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Articles by: Debbie Lane
Direct Debits and Membership Recruitment, Value and Retention
Using Direct Debit as a tool to optimising member payments can help with increasing member recruitment, maximizing the value of members, and ensuring a high retention rate.
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Direct Debit vs Recurring Card Payments
Direct Debits and Recurring Card Payments (also known as Continuous Payment Authorities) are both options for organisations collecting regular payments. How do they compare?
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Is it worth reducing your Direct Debit Advance Notice period?
The Direct Debit Advance Notice Period is contained within your Guarantee. It can be reduced if beneficial. Interested to learn more?
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Bacs Submissions & Bank Holidays
Bank Holidays affect when you submit files to Bacs and when payments are made. Plan ahead to avoid early or late Direct Debit collections
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Direct Debit and ‘No Instruction’ Failures
Understanding why you receive ‘No Instruction’ failures following Direct Debit submissions will help you take the most appropriate next steps. Read why this error occurs and what your response should be.
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Paperless Direct Debit sign-up methods and considerations
Paperless Direct Debit Sign-up offers advantages vs paper DDIs but which is best – internet, telephone, electronic signature or others?
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Why Planning your Bacs Submissions Over Easter is so Important!
Avoid Direct Debit errors such as collecting early or late by carefully planning your Bacs submissions over easter.
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Direct Debit Indemnity Claim Challenges. A streamlined process
From Monday 4th March 2024, Service Users wishing to raise a Direct Debit Indemnity Claim Challenge can do so via Payment Services Website. Read more
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The Direct Debit Guarantee. The most powerful protection for payers?
The Direct Debit Guarantee is a powerful protection for payers that ensures they are entitled to a refund if any errors are made. But who offers the Guarantee, how much does it cover and how long does it last? Read more
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Direct Debit Advance Notice and Bacs Scheme Rules
The Direct Debit Advance Notice is one of the Cornerstones of the Direct Debit Scheme and a key aspect of payer protection. Is your organisation compliant with the rules? Read more
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Payment Services Website & Bacs Payment Schemes
The Payment Services Website is a useful resource for organisations using Bacs payment schemes. It allows contacts to view Bacs Submissions, access Bacs Reports and maintain contact details. Read more.
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