What methods are you using to collect your Membership Payments? The UK payments space is changing. Are you staying up-to-date?
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ADDACS Reports and The Current Account Switch Service (CASS)
Data published recently by Pay.UK shows continuing use of the Current Account Switch Service (CASS). In turn this means more ADDACS reports – how should you respond?
Read MoreWhat is a ‘normal’ Direct Debit Failure Rate?
Do you have ‘normal’ Direct Debit failure rates or are yours higher than average? Why do failures occur and what can you do about it?
Read MoreWhen to send files to Bacs…
To ensure successful Direct Debit collections, businesses need to know when to send their collection files to Bacs. Read more about best practice and different considerations to help you plan.
Read MoreOnline Direct Debit Sign-up. Why and How
An overview of the benefits and responsibilities of using online Direct Debit sign-up journeys for your customers.
Read MoreBacs Planning over the August Bank Holiday
Get help with your Bacs planning over the upcoming August bank holiday to avoid any delays in your payments.
Read MoreBacs Submissions & Bank Holidays
Bank Holidays affect when you submit files to Bacs and when payments are made. Plan ahead to avoid early or late Direct Debit collections
Read MoreDirect Debit and ‘No Instruction’ Failures
Understanding why you receive ‘No Instruction’ failures following Direct Debit submissions will help you take the most appropriate next steps. Read why this error occurs and what your response should be.
Read MorePaperless Direct Debit sign-up methods and considerations
Paperless Direct Debit Sign-up offers advantages vs paper DDIs but which is best – internet, telephone, electronic signature or others?
Read MoreWhy Planning your Bacs Submissions Over Easter is so Important!
Avoid Direct Debit errors such as collecting early or late by carefully planning your Bacs submissions over easter.
Read MoreDirect Debit Indemnity Claim Challenges. A streamlined process
From Monday 4th March 2024, Service Users wishing to raise a Direct Debit Indemnity Claim Challenge can do so via Payment Services Website. Read more
Read MoreThe Direct Debit Guarantee. The most powerful protection for payers?
The Direct Debit Guarantee is a powerful protection for payers that ensures they are entitled to a refund if any errors are made. But who offers the Guarantee, how much does it cover and how long does it last? Read more
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