Direct Debits can be a valuable tool for membership organisations attempting to optimise payments for their members. Movimo are proud to support membership organisations to help them obtain the greatest benefit from their Direct Debit scheme.
Reasons why Membership Organisations choose Direct Debit
Increase recruitment
An easy sign-up method e.g. online or via telephone can encourage new members to join
Save Time
As a bulk payment method collections can be easy and quick to process
Cost effective
Direct Debit is often the cheapest way to collect income
Reduce Failures
Lower failure rates vs cards with useful feedback via Bacs reports
Improve retention
Automatic renewals can help retain members for longer
Expand offerings
Allows different membership types e.g. Student, full etc to be managed together
Flexible
Price changes and additional charges can be easily managed
Payer protection
Members are protected by the Direct Debit Guarantee
Company Image
This safe and well regarded payment method can add credibility
Movimo & Membership Organisations
The Movimo team have worked with, and supported, membership organisations across the UK of all sizes and types for years. For some we deliver Bacs Accredited training, advice and guidance. For others we provide a Bacs bureau service, either on a full-time or contingency basis. We have helped organisations audit their processes, train their staff and ensure consistent, error-free Direct Debit collections and we can help you, whatever your needs.
MemberWise Recognised Supplier
Movimo are proud to be working with the MemberWise Network as a recognised supplier. We understand the challenges membership organisations face and we have a wealth of experience in designing and delivering systems and processes to help our customers get the most out of the Direct Debit scheme. What is different about Movimo, is the fact that we care and you can rely on our unwavering commitment to deliver the highest possible service.
FAQs
As a bank-to-bank payment method, failure rates with Direct Debits are typically much lower than with other payment methods such as cards. This is because Direct Debits are set-up on a bank account using a sortcode and account number. In comparison, card transactions are set-up using card details and debit and credit cards (unlike bank accounts) can expire or be cancelled because they have been lost or stolen
You can read more about preventing failures on our website.
Yes! The organisation is in control. If a collection amount needs to be changed, e.g. due to additional products or services consumed, or if there is an inflationary increase in the membership price, then this is easy to do with Direct Debits. The payer would need to be provided with Advance notice of the amount in line with the Advance Notice period and then the revised amount can be collected as part of the usual Direct Debit collection process.
Direct Debits, if used, will remain active for as long as necessary – unless cancelled. This means that the membership can continue unhindered unless actively cancelled.
Yes! Direct Debits allows for automatic renewals for members. They don’t need to take an action to re-join or make payment.
The payer would need to be provided with Advance Notice of the amount, date and potentially the frequency of Direct Debit collections before the first membership collection is taken. Thereafter they would need to be notified if the amount or date changes. With a renewal, the organisation is in control and renewals can be scheduled in advance of the membership expiration date. This proactive approach reduces the likelihood of memberships unintentionally lapsing due to oversight or forgetfulness.
Bacs provide feedback in the form of Bacs reports. These include:
- AUDDIS reports (Automated Direct Debit Instruction Service Report). These contain details of rejected and/or returned Direct Debit Instructions (DDIs).
- ADDACS reports (Advice of Direct Debit Cancellation and Amendments). These will update organisations if a payer cancels their Direct Debit.
- ARUDD reports (Advice of Returned Unpaid Direct Debits). These provide information on failed Direct Debits and the reason why.
We can help answer any questions that you may have about these Bacs Reports. Please contact us with questions!