Top 10 most common FAQs about Direct Debits in the Leisure Sector, including sign-up methods, cut-off dates, refunds, Bacs reports and more.
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When to send files to Bacs…
To ensure successful Direct Debit collections, businesses need to know when to send their collection files to Bacs. Read more about best practice and different considerations to help you plan.
Read MoreOnline Direct Debit Sign-up. Why and How
An overview of the benefits and responsibilities of using online Direct Debit sign-up journeys for your customers.
Read MoreRe-presenting Unpaid Direct Debits
An overview of the rules and considerations around re-presenting Direct Debits that have previously been returned unpaid.
Read MoreBacs Planning over the August Bank Holiday
Get help with your Bacs planning over the upcoming August bank holiday to avoid any delays in your payments.
Read MoreNew version of the Direct Debit Scheme Rules released!
An updated version (5.7) of the Direct Debit Scheme Rules has been released by Bacs. These Rules are mandatory for Service Users to follow. Find out more about the changes.
Read MoreDirect Debits and Membership Recruitment, Value and Retention
Using Direct Debit as a tool to optimising member payments can help with increasing member recruitment, maximizing the value of members, and ensuring a high retention rate.
Read MoreIs it worth reducing your Direct Debit Advance Notice period?
The Direct Debit Advance Notice Period is contained within your Guarantee. It can be reduced if beneficial. Interested to learn more?
Read MoreDirect Debit and ‘No Instruction’ Failures
Understanding why you receive ‘No Instruction’ failures following Direct Debit submissions will help you take the most appropriate next steps. Read why this error occurs and what your response should be.
Read MorePaperless Direct Debit sign-up methods and considerations
Paperless Direct Debit Sign-up offers advantages vs paper DDIs but which is best – internet, telephone, electronic signature or others?
Read MoreDirect Debit Indemnity Claim Challenges. A streamlined process
From Monday 4th March 2024, Service Users wishing to raise a Direct Debit Indemnity Claim Challenge can do so via Payment Services Website. Read more
Read MoreThe Direct Debit Guarantee. The most powerful protection for payers?
The Direct Debit Guarantee is a powerful protection for payers that ensures they are entitled to a refund if any errors are made. But who offers the Guarantee, how much does it cover and how long does it last? Read more
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